88fb Privacy Policy
At 88fb, protecting your personal information is our priority. This policy clearly explains what information is collected, why it is collected, and how it is kept secure.
Introduction and Scope
88fb is an online gaming and betting platform operated for users in Bangladesh. When you visit our website, create an account, or use any of our services, we collect certain information. This privacy policy describes how that information is collected, used, and protected.
This policy applies to the 88fb website (https://88fb-net.cam) and all services operated under it. It applies equally to users of the Android and iOS mobile apps. Users must be at least 21 years old — collecting information from minors is outside the scope of our policy.
If any changes are made to this policy, they will be updated on this page and you will be notified where applicable by email or platform notification.
What Information We Collect
88fb collects information in two main ways — directly from you and automatically during your use of the platform.
2.1 Information You Provide Directly
- Name, date of birth, and nationality
- Mobile number and email address
- Payment method details — bKash, Nagad, Rocket, or Upay account numbers
- Documents submitted for identity verification (copy of national ID or passport)
- Messages sent via support chat or email
2.2 Automatically Collected Information
- Device type, operating system, and browser version
- IP address and approximate location
- Time spent on the site, pages visited, and click patterns
- Browsing information collected through cookies and session tokens
- Login times and security-related log data
2.3 Information Received from Third Parties
For identity verification and fraud prevention, we may in certain cases collect supplementary information from trusted third parties. This information is used solely to improve account security and service quality.
Purpose of Data Collection
88fb uses your information only for specific and legitimate purposes. The main purposes are described below:
3.1 Account Management and Identity Verification
The information provided is used to create and maintain your account and ensure its security. Payment method details are verified during deposits and withdrawals so that transactions are completed smoothly.
3.2 Service Improvement and Personalisation
By analysing your play patterns and preferences, we provide more relevant game recommendations and offers. This information is also used to improve the site's performance and user experience.
3.3 Customer Support
The support team uses your account information to resolve your issues through 24/7 live chat and email. This information is used solely to understand the context of your query.
3.4 Security and Fraud Prevention
We monitor log data and IP addresses to prevent unauthorised access, multiple account creation, and financial fraud. This is done in the interest of all users.
3.5 Responsible Gaming Protection
As part of our responsible gaming commitment, we monitor play patterns and provide assistance to users where risky behaviour is identified.
Data Storage and Security
88fb uses industry-standard technology to protect your information. Our servers are secured with SSL encryption and sensitive data is always stored in an encrypted state.
4.1 Technical Security Measures
- Data transfers secured through SSL/TLS encryption
- Payment information stored in an encrypted database
- Regular security audits and penetration testing
- Two-factor authentication (OTP) available
- Automated systems active to detect unusual activity
4.2 Data Retention Period
Your information is retained while your account is active. Even after an account is closed, financial transaction records and identity verification documents are retained for a defined period to meet applicable legal obligations.
4.3 Access Control
Only authorised staff can access your personal information, and their access is strictly limited on a need-to-know basis. All staff are trained on maintaining confidentiality.
Data Sharing and Disclosure
88fb does not sell or rent your personal information to third parties. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
Necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technical support, and identity verification services. These partners operate under contractual confidentiality obligations.
5.2 Legal Obligations
Information may be provided to relevant authorities when required by court order, government directive, or legal investigation. Only the information specifically requested is supplied in such circumstances.
5.3 Fraud Prevention
Information may be shared with security agencies where necessary to prevent serious fraud or cybercrime. This is done to protect the assets of all users.
5.4 Business Changes
In the event of a merger, acquisition, or change in business structure, user information may be transferred to the relevant new authority. You will be notified appropriately before any such change.
Cookies and Tracking Technology
The 88fb website uses cookies and similar technologies. These are stored as small files in your browser and help identify you on subsequent visits.
6.1 Essential Cookies
These cookies are necessary for maintaining login sessions, security verification, and the basic functionality of the site. They cannot be disabled.
6.2 Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most, how long users stay, and which pages have issues. This information helps improve service quality.
6.3 Preference Cookies
These cookies are used to remember language selection, theme preferences, and other user settings. These cookies can be deleted from your browser settings, though doing so may cause some features to stop working.
Your Rights
As a registered user of 88fb, you have the following rights:
7.1 Right to Access Information
You have the right to know what information we hold about you. Upon request through support chat or email, we will provide it within a set timeframe.
7.2 Right to Correct Information
You have the right to request correction of any inaccurate information in your profile. You can update your name, mobile number, and email directly from your account settings.
7.3 Right to Delete Information
Alongside a request to close your account, you may also request deletion of your personal information. However, certain financial records must be retained for a set period due to legal obligations.
7.4 Right to Object to Data Processing
You may object to your information being used for marketing or analytics purposes. This preference can be set through account settings or via support.
Contact our support team to exercise any of these rights. We provide assistance in both Bengali and English. If anything is unclear, read the FAQ — common questions are answered there in plain language.
Protection of Minors
88fb strictly does not approve accounts for anyone under 21 years of age. Information from minors is not knowingly collected, and if it comes to our attention that a minor's information has been collected, it is deleted immediately and the associated account is closed.
If parents believe their child is using this platform, please contact our support team promptly.
Policy Changes and Contact
This privacy policy may be revised from time to time to keep pace with technological changes, legal requirements, or service improvements. The date of each revision will be noted at the top of this page.
For significant changes, registered users will be notified by email or platform notification. Continued use of the site after changes have been made will be considered acceptance of the revised policy.
Contact
For any questions, complaints, or requests regarding this privacy policy, please contact us:
- Live Chat: Available 24/7, in Bengali and English
- Email: [email protected]
To learn more about us, visit our About Us page, where 88fb's goals and scope of operations are described in detail.